Personal Date We Collect
AJ Designs collects data so that we may operate effectively and fulfil any products or service that you might request from us. All of the data provided is done so by you directly such as when you sign up for an account. We also receive website usage data from Google Analytics but this data is anonymous and is not tied to any particular individual. The information that we collect includes name and address of the company on whose behalf you are operating, as well as your name and contact telephone numbers and email (be them private or work-provided). Any payment data entered via this website is not stored or processed by us, but by our third-party payment processors, who specialise in the secure processing of credit/debit card transactions. For account security reasons, we capture and store your web browser’s user agent and your IP address each time you log into this website. This also enables us to provide technical support for your particular operating system and web browser combination. We also receive some personal data for individuals that are not direct customers of AJ Designs. This data is provided by our customers for the purpose of delivery and consists of a name, address and telephone number. Any personal data we collect is retained for a non-specified period of time so as to link historical orders with individuals.
How To Access And Control Your Data
You have the right as an individual to find out what information we hold about you and to make corrections if necessary – you also have the right to ask us not to use the information supplied in a certain way. If you believe we have your data but do not have an account through which to access it, please contact us directly through our contact page and we will be happy to provide you with any information that we hold for you.
How We Use Personal Data
The data that you provide enables us to allow you access to certain areas of our website (ajdesignsuk.com), as well as enabling you to request quotes or place orders with us. It also allows us to better serve you when it comes to requests that may require us to reference historical activity. We are sometimes required to pass some provided information on to third-parties, but these are to couriers for the purpose of the delivery of ordered products and our ESP (Email Service Provider(s)) for the purpose of email delivery. In some circumstances we may also use a third-party to provide a print service on our behalf. In each case the only information passed on is a delivery name, delivery address and delivery contact number. All of our customer information is also stored on a server and database operated by a third-party. However, they do not access the data, they only provide and maintain the service on which the data is stored. We never pass on any data to third-parties other than those who are required for us to process and fulfill orders on your behalf. We will only contact you with marketing communications if you have given us your expressed consent. This can be changed at any time by contacting us.
Our Use of Cookies
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
The cookies that we create are in place to enhance your experience of this website as well as providing core functionality for our visitors and customers.
The only cookie that is used to collect data is the Google Analytics cookie. To opt out of being tracked by Google Analytics across all websites visit Google Analytics.
Consent
According to the Information Commissioner’s Office (ICO) consent to store cookies is not required “for cookies that are essential to provide an online service at someone’s request” (e.g. to remember what’s in your online basket, or to ensure security).
https://ico.org.uk/for-organisations/guide-to-pecr/cookies-and-similar-technologies
All of our cookies fall under this exception. Therefore we are not required to gain consent before the use of the cookies on this site.
Cookie Details
* indicates a wildcard
The following is a list of functional cookies that are strictly necessary for our site to function.
| Cookie | Purpose | |
|---|---|---|
| basket | This cookie is stored when you add an item to your basket or quotation and it enables the site to remember your basket.It stores an overview of the items that are added to your basket as well as the unique identification code that is attributed to your basket. | |
| token | This cookie is stored only when a user is registered and logged into the site.It enables the site to identify the customer who has logged-in. | |
| _vbm_region | This cookie is stored upon your first visit to the site.It enables the site to identify what server region you are closest to so that we can serve you quicker. | |
| _vbm_session | This cookie is stored upon your first visit to the site. It enables the site to identify individual sessions.This is used for site security such as our Web Application Firewall (WAF). | |
| _ga* | These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site.The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. | |